User Data Deletion Instructions

Meta Developer Platform Policy (Section 4.a & Data Deletion Callback)

In accordance with the Meta Platform Terms, Facebook Developer Policies, and international data privacy regulations (including GDPR Article 17 "Right to Erasure"), users who connect with AI Sales Agent via Facebook Login, Instagram Messaging, or Facebook Pages have the complete right to request the deletion of their personal data and revoke application permissions at any time.

How to Remove App Permissions & Data via Facebook

If you have authorized our application through Facebook or interacted with an AI Sales Agent on a Facebook Page, you can instantly revoke access and trigger automated data removal through your personal Facebook settings:

1 Navigate to Settings

Open Facebook on desktop or mobile app. Click your profile picture at the top right, go to Settings & Privacy, and select Settings.

2 Open Apps and Websites

On the left menu, scroll down to Your activity and permissions and select Apps and Websites.

3 Find AI Sales Agent

Locate AI Sales Agent in your active applications list and click View and edit or Remove.

4 Confirm Deletion

Select "Delete posts, videos or events" if prompted, and click Remove. Facebook will provide you with a confirmation tracking code.

Tenant / Merchant Store Complete Erasure

If you are a store owner (merchant) wishing to permanently close and delete your entire tenant store, including databases, products, customers, invoices, and connected Meta tokens:

You can cancel your subscription anytime via Settings > Billing.
To request permanent physical erasure of your tenant database partition before the standard 90-day retention grace period, submit the form below or contact [email protected].
Upon confirmation, all product photos, order records, customer databases, and OAuth tokens are permanently and irreversibly purged from our servers.

Submit an Online Data Deletion Request

If you cannot access your Facebook settings or wish to request manual erasure of your data from our servers, fill out the form below. Our compliance team processes all verified requests within 30 calendar days.

Full Name *

Contact Email Address *

Account Identifier / Phone / Facebook Profile / Store URL (Optional)

Helps our compliance team locate your records across all connected platforms quickly.

Additional Details or Reason (Optional)

Security Verification * reCAPTCHA

Please complete the security checkbox above to confirm you are human.

I confirm that I am the authorized owner of this data or account. I understand that once processed, data deletion is permanent and irreversible.

4 Contact Our Compliance Team

For inquiries, legal notices, or assistance regarding data removal, please contact:

Solution Clime Data Protection Officer

Email: [email protected]

Dhaka, Bangladesh